Sales techniques and customer service

International management and situational leadership

Coaching and counselling

Cross-cultural management training and development

Human Resource Management

Layla is the founder and president of the Society of Intercultural Education, Training and Research (SIETAR Arabia) and member of the SIETAR Global Council. She is also the Research Director for the Global Academy of Peace, and an adjunct faculty at the University of Dubai. Her first book “What’s After High School?” was published in 2006 and has been used as a guide by high school students for their career planning.

Training programs covering living and working in the Middle East

General management training programs i.e. supervisory, team building, communication skills, etc.

Sales and customer service development

Training on leadership and coaching

PhD candidate, International School of Management, Paris

Master of Business Administration (MBA) Wollongong University, Australia (Dubai Campus)

*Bachelor of Science (B.Sc.) Major in Business Management Ajman University, UAE

Certified Cultural Detective Trainer, Cultural Detective, USA

Certified trainer / facilitator in the use of ´Culture in the Workplace Questionnaire™´, ITAP, USA

Banking Diploma Emirates Institute of Banking & Financial Studies,UAE